Eating out has seen a rapid drift from the client visiting restaurants on site to food itself being delivered to the client. One of the problems people face with this new situation is that if one is not satisfied with the quality of the products or services, there is nothing directly to be done. If at a restaurant, you could simply have called for the manager and asked for an explanation. But since you’re ordering online, there is no such easy way out of it. Worse, if you ordered your food through an online third party website, then the restaurant many not directly recognize you as a client, and this creates further confusion.
However, there are still things you can do to make sure you get the right service. There are people you can talk to, and there are compensations that can be offered in case you are not happy. We looked into the matter and came up with things that can be done, within the appropriate time, to ensure you are not given a bad deal.
Use a Good Online Food Delivery Website:
When ordering online, stick to the best in the business. Foodpanda.in, one of the first to come up with third-party online food delivery, has been the most successful in delivering satisfactory orders to places all over the country. Hence, it is important that you make use of such acclaimed websites to order your food to ensure minimal problems. Foodpanda has a lot of measures within the website that you can resort to, like online help, telephone help, and website rating and so on.
Check the reviews:
Before you order food from just any restaurant, take a look at the reviews the restaurant has received from other buyers. This is because some restaurants do get bad reviews, and are hence deemed unsuitable for orders. Remember that websites offering third party services will not distinguish between a good restaurant and a bad restaurant for you. That is for the clients of the company to decide. If other clients have given a restaurant a bad review that means you probably should not resort to it. You can also get discount by use of the FoodPanda Discount Coupons.
Check Your Order Immediately:
Some people order their Pizza online way before they will actually need it. When the food arrives, they let it stay in the kitchen until they’re done with the rest of their work, or have the time to get their dinner done. Even if you are not going to eat it immediately, always check to see that the order is exactly as you ordered. If possible, check it out before you pay the delivery man, in case your order is cash on delivery.
Call Customer Service:
If you think you were not delivered the right amount of food, or the right product, or were given less than you ordered for, then you should call customer service and complain about it. The right delivery service will look into the matter immediately and provide you with not only a re-delivery of the product you asked for, but also, at times, a compensation.
Join 25,000+ smart readers—don’t miss out!
3 Comments
My opinions towards this question is you can ask your customer about food and take feedback, so u will get idea where you going wrong and then you implement it.
Thanks a Lot Vikas 🙂
In my opinions, taking the help of some of the already established brand is also a good idea if no one is liking the food. And similarly taking the feedback from the customers is also very important.